Community Guidelines

[SplunkCommunity]

Welcome to the Splunk Community! We’re so glad you’re here!

The Splunk Community programs are intended to provide connections that promote the community and its content, leading to better experiences with Splunk products. While you are here, we expect that you observe the community guidelines below as well as our Terms of Use. For the most up-to-date information regarding the community, please visit community.splunk.com. 

 

Guidelines for Community members

Be nice

• Splunk values open dialogue, communication, and respectful humor. We expect Community members to be kind to one another and foster an atmosphere of belonging.
• Keep in mind that our members are at varying levels of familiarity with Splunk products. Our Community is comprised of new users and experts alike, so please be considerate and patient.

Keep it clean

• Keep it SFW; offensive, explicit, illegal, or disrespectful content is forbidden.
• Splunk does not pre-approve any content but reserves the right to edit or remove posts that don't foster a welcoming environment.
• When posting, please refrain from tagging multiple members.
• Trolling and spam posting is forbidden.
• If you come across a user that does not follow these guidelines, please report them to a Community Team member and refrain from publicly responding to the user.

Respect others’ (and your own) privacy

• Do not share sensitive information.
• Avoid discussions or sharing of information that could violate intellectual property, privacy, competition, and antitrust laws.

Stay on topic

• When posting on Splunk Answers or Slack:
• Refrain from posting duplicate messages.
• Respect people's time by asking specific questions.
• Provide context about any troubleshooting you’ve conducted so far.
• If a secondary or new question arises, begin a new conversation thread. 
• No advertising or solicitation. 

We’re all human

• We value each community member’s unique point of view. Post your own content proudly and don’t try to pass off others’ work as your own.
• In the event that you need to quote or build on others’ work, provide proper attribution.
• Content gleaned from AI generators (e.g. ChatGPT) must be identified as such.
• Community content is predominantly user-generated. Splunk is not responsible for the accuracy or integrity of the information posted by the members of the community.

Violations of Community Guidelines

Sometimes missteps happen. We get it. But we take our guidelines very seriously, and we expect every community member to take them seriously, too. To that end, we've established the following guidelines for how community moderators will handle violations of our established guidelines. 

• First Violation - Warning - Moderators will explain which guideline(s) were violated, and how to avoid future violations.
• Second Violation - Temporary Loss of Privileges - Moderators will again explain which guideline(s) were violated, which privileges will be suspended and for how long, and how to avoid future violations. 
• Third Violation - Banning from Splunk Community - Moderators will again explain which guideline(s) were violated, they will review the history of violations, and they will inform the user of their banning from the site and remove all access privileges. 

More Questions?

Check out our FAQ, or reach out to us anytime!